We believe our hospital rates as one of the best in Alachua County in the ability to provide the highest level of medical care for our patients.
In April 2010 we were accredited by The American Animal Hospital Association (AAHA). Accreditation is a recognition of having achieved the highest standard of veterinary care, as defined by a strict set of national protocols. There are sixteen animal hospitals in Alachua County and surrounding areas; five are AAHA accredited.
West End Animal Hospital was established by Dr. Deborah Cottrell in 1986. We treat a wide variety of animals, including dogs, cats, ferrets, rabbits, rodents, small marsupials, non-human primates, and a variety of other exotic animals as well. Our doctors have over 60 years combined experience.
Our state-of-the=art facility includes three exam rooms, separate prep and surgery areas, an emergency ward, treatment areas, boarding kennels with separate housing for cats, exotics and dogs (indoor or air-conditioned indoor/outdoor); an extensive in-house pharmacy; an extensive in-house laboratory; and a fully digital x-ray suite. In September 2016 we added a human grade Digital Dental Radiology system. Fully digital x-ray systems reduce the amount of x-rays received by both the patient and the operator, compared to non-digital systems. Our cutting edge in-house laboratory allows us to obtain fast diagnostic results when your pet needs it the most, rather than the usual 24 to 48 hour wait associated with off-site labs.
Our exam rooms offer cable TV, free WiFi internet access, and ability to pay and check out in the room, instead of having to go to the reception desk. Clients find this very handy, when they have multiple pets or children in tow.
For our existing clients, we have a doctor on call 24 hours a day for advice about issues your pet may be experiencing outside of our regular hours. This enables you to speak with a doctor from our practice in your time of need. We cannot guarantee a doctor can see you at any time of day or night (because they also work regular hours), but they will direct you to alternate resources if they cannot see you.
Boarding is also restricted to our existing clients. Our boarding space is quite limited, so animals who are our patients receive first priority, and animals who are not our patients are generally referred to Pet Paradise Resort, Archer Road Pet Resort, or Town & Country Veterinarians.
We ran and funded a program called "Operation PitNip" that provided free spays and neuters for Pit Bulls for seven years. By the time we ended the program in April of 2012, we had spayed and neutered over 1750 pit-bull-type dogs for free.
We raised and donated over $40,000 to animal rescue groups via our Poker For Pets charity program.
We are involved in bat rescue, rehabilitation, and education. In June 2015, we installed a new, large bat house in our retention pond. This house can hold 20,000 bats, Currently, we have so many bats that sometimes, they are visible hanging out from the bottom of the house during the day. We currently have no idea how many are in there, but it takes them 20-30 minutes to emerge every evening. Feel free to stop by any evening about 15 minutes before dusk to see them emerge (unless it's raining. They don't fly in the rain).